Repair status

REPAIR STATUS


The approximate repair status can be checked at: OnePlus

Please prepare the device’s IMEI number.

Please submit any questions concerning service of repaired devices to: customercare.oneplus@ctdi.com

IMPORTANT! Device service at CTDI can take up to several business days after the device is delivered to the repair service. Please contact the Customer Service Department only when the repair process is prolonged. Before that, please check the status at: OnePlus

If you have any questions regarding submission for repair and transport, please contact the Manufacturer (the contact details are available at: Support
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